Frequently asked questions

Everything you need to know

Answers to the most common questions about sample collection, results, tests and payment. Did not find your answer? We will be glad to help.

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General

How is a DNA sample collected?

Do I have to travel anywhere for the sample to be taken?

Why is a swab from the mouth taken instead of blood?

Can I take a sample from a baby or a small child?

How long does processing and delivery of the result take?

How long do you keep my samples?

How are my data and samples protected?

Who evaluates the results, and how are errors prevented?

What if the collection goes wrong or the sample is not sufficient?

Will you help me choose the right test?

Ordering, payment and delivery

How do I order a test?

Where can I buy finished tests and products?

What are the payment options?

Do you offer gift vouchers?

When will the collection kit arrive?

How much does delivery cost?

Can a test be ordered from abroad, or the sample taken there?

How will I find out the result?

Do I need an appointment if I want to come in person?

Paternity and kinship tests

What is the difference between a test for personal purposes and one for a court?

How accurate is a paternity test?

How many genetic markers do you compare?

Does the mother have to take part in the test as well?

How is identity verified for an expert report?

What do people most often need an expert report for?

Can an expert report be prepared retrospectively?

Can relationships other than paternity be tested?

What if the presumed father has died or is not available?

How do I find out whether twins are identical?

Genograf® — the origin of your ancestors

What does the Genograf® test find out?

What is the difference between Y-Genograf® and Mt-Genograf®?

As a woman, can I take the paternal line test?

Can I have both tests done at once?

What is the difference between the basic version and the extended GENEA® test?

What is the Czech National Genographic Database?

Will the database really help me find relatives?

Will the test tell me my nationality?

Which haplogroups and clans are most common in the Czech Republic?

Can the test verify a relationship between two families with the same surname?

Genoskop® — aptitudes and weight loss

What does Genoskop® examine?

What exactly does Genoskop® Junior look at?

What does Genoskop® Linie look at?

What is Genoskop® Komplet?

From what age can Genoskop® be done?

Does the result mean my child will be an athlete or a musician?

Is Genoskop® a medical or diagnostic test?

What does the result of the test look like?

Will I have to repeat the test at some point?

Genoportrét® — a picture made from DNA

What is Genoportrét®?

Does the picture reveal anything about my health, character or appearance?

How many people can be depicted in the picture?

What sizes and materials do you offer the pictures in?

Can I choose the colours?

What is a G-miniprint?

What do I receive along with the picture?

How did Genoportrét® come about?

Genoklenot® — jewellery made from DNA

What is Genoklenot®?

Which collections do you offer?

How does DNA get into the piece of jewellery?

How many people can be encoded into a single piece?

Can I influence how the piece looks?

Do I get a certificate with the piece?

Do you offer genetic tattoos as well?

DNA Art for dogs

What do you offer for dogs?

How do I take a DNA sample from my dog?

How long does production take?

Will I see the design before it is produced?

What is included in the price?

What sizes and materials do you produce the works in?

Does the breed or age of the dog matter?

Do you have anything for other animals?

Need help?

Did not find your answer?

Write to us or order a test straight away — we will get back to you by the next working day.

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